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Account Representative - State Farm Agent Team Member

Full Time in Remote Flexible - US

Position Overview
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Account Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Experience and Knowledge
  • Experience in retail sales, marketing or customer service desirable
  • Experience with popular computer software desirable
  • Knowledge of personal lines insurance products desirable
  • Ability to learn and apply product, industry and market knowledge to make professional recommendations to prospects and policyholders
  • Ability to influence others
  • Ability to create professional business relationships with prospects and policyholders.
  • Strong listening, oral and written communication skills
  • Ability to take initiative and act effectively in various circumstances without direction.
  • Self-confidence/perseverance/strong work ethic remain positive and maintain progress towards a goal in spite of obstacles and adversity
  • Goal orientated; highly motivated and resourceful to achieve results
  • Proven track record of trustworthiness, dependability and ethical behavior
  • Ability to organize and act on several activities concurrently
  • Proven problem solving ability; apply and balance conceptual and analytical thinking by breaking down complex problems, evaluating alternative sources of action and their likely outcomes, and selecting the best alternative
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
  • Dedicated to customer service
  • Ability to work in a team environment
  • Ability to effectively relate to a customer
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)
  • State Farm Training Courses (must be able to complete)
Duties and Responsibilities
  • Provide prompt, accurate, friendly, cost-effective service by responding to inquiries from existing policyholders and the general public regarding insurance availability, eligibility, coverage’s, policy changes, transfers, claims submission procedures and status, rates, billing clarification, payment plans and procedures, and make referrals for marketing opportunities as appropriate.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Meet marketing goals set by the agent.
  • Implement the agency’s marketing/sales plan and campaigns at direction of the agent.
  • As directed by the agent, work with agent’s computer system to update information in customer databases used by agent.
  • Establish customer relationships and contact prospects and current policyholders for sales appointments.
  • Meet customer service goals and assist with marketing goals as directed by the agent.
  • Perform other related duties as assigned by the agent.
As an Agent Team Member, you will receive...
  • Salary plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Valuable experience
  • Retirement Benefits
  • Flexible work schedules
  • Growth potential/opportunity for advancement within my agency, as well as potential to become your own State Farm Agent.
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Flexible work from home options available.

Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

  • Make a difference in your community every day.

  • Gain confidence and grow your dream career.

  • Earn benefits and rewards that are second to none