Account Representative - State Farm Agent Team Member
Full Time in Remote Flexible - US
position overview
Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Account Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.Experience and Knowledge
Experience in retail sales, marketing or customer service desirable
Experience with popular computer software desirable
Knowledge of personal lines insurance products desirable
Skills/Abilities
Ability to learn and apply product, industry and market knowledge to make professional recommendations to prospects and policyholders
Ability to influence others
Ability to create professional business relationships with prospects and policyholders.
Strong listening, oral and written communication skills
Ability to take initiative and act effectively in various circumstances without direction.
Self-confidence/perseverance/strong work ethic: remain positive and maintain progress towards a goal in spite of obstacles and adversity
Goal orientated; highly motivated and resourceful to achieve results
Proven track record of trustworthiness, dependability and ethical behavior
Ability to organize and act on several activities concurrently
Proven problem solving ability; apply and balance conceptual and analytical thinking by breaking down complex problems, evaluating alternative sources of action and their likely outcomes, and selecting the best alternative
Requirements
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
Dedicated to customer service
Ability to work in a team environment
Ability to effectively relate to a customer
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
State Farm Training Courses (must be able to complete)
Duties and Responsibilities
Provide prompt, accurate, friendly, cost-effective service by responding to inquiries from existing policyholders and the general public regarding insurance availability, eligibility, coverage’s, policy changes, transfers, claims submission procedures and status, rates, billing clarification, payment plans and procedures, and make referrals for marketing opportunities as appropriate.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Meet marketing goals set by the agent.
Implement the agency’s marketing/sales plan and campaigns at direction of the agent.
As directed by the agent, work with agent’s computer system to update information in customer databases used by agent.
Establish customer relationships and contact prospects and current policyholders for sales appointments.
Meet customer service goals and assist with marketing goals as directed by the agent.
Perform other related duties as assigned by the agent.
As an Agent Team Member, you will receive...
Salary plus commission/bonus
Paid time off (vacation and personal/sick days)
Valuable experience
Retirement Benefits
Flexible work schedules
Growth potential/opportunity for advancement within my agency, as well as potential to become your own State Farm Agent.
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Flexible work from home options available.
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in East Norriton, PA and help customers with their insurance and financial services needs, including:
Auto insurance
Home insurance
Life insurance
Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Join a community of good neighbors
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Make a difference in your community every day.
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Gain confidence and grow your dream career.
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Earn benefits and rewards that are second to none